Contact Information

If you would like to contact us during the processing, you can reach us at the phone number +420 720 393 528  or by email: info@lploukov.com.

Statement

We declare that as the controller of your personal data, we meet all legal obligations required by applicable legislation, particularly the Personal Data Protection Act and GDPR, and therefore: we will process your personal data only on the basis of a valid legal reason, primarily legitimate interest, performance of a contract, legal obligation, or consent granted, we comply with the information obligation under Article 13 of GDPR even before we start processing personal data, we will enable you and support you in exercising and fulfilling your rights under the Personal Data Protection Act and GDPR.

Scope of Personal Data and Purposes of Processing

We process personal data for business purposes, primarily for processing and sending offers, contacting during the delivery of goods, and sending informational messages. We send newsletters only on the basis of your consent. You can revoke this consent by using the unsubscribe link in every sent email. If you are our customers, we necessarily need your personal data (billing information) to comply with the legal obligation for issuing and keeping tax documents.

Cookies

When browsing our website, we record your IP address, how long you stay on the page, and which page you come from. We perceive the use of cookies for measuring website traffic and customising the display of web pages as our legitimate interest as the controller, as we believe that this data can provide us with facts to improve our services.

Cookies for advertising targeting will only be processed based on your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Security and Protection of Personal Data

We protect your personal data to the maximum possible extent using modern technologies that correspond to the level of technical development. We protect them as if they were our own. We have taken and maintain all possible (currently known) technical and organisational measures that prevent the misuse, damage, or destruction of your personal data.

Transfer of Personal Data to Third Parties

Access to your personal data is granted to our employees and collaborators. To ensure specific processing operations that we cannot ensure by our own means, we use services and applications from processors who can protect the data even better than we can and specialise in such processing. It is possible that in the future we will decide to use other applications or processors to facilitate and improve processing. However, we promise you that in such cases we will place at least the same security and quality requirements on the processors as on ourselves.

Transfer of Data Outside the European Union

All processing of personal data will be conducted within the territory of the EU.

Your Rights Regarding Personal Data Protection

Regarding personal data protection, you have a number of rights. If you would like to exercise any of these rights, please contact us via email: info@lploukov.com. You have the right to information, which is already fulfilled by this information page with the principles of personal data processing. Thanks to the right of access, you can request us at any time to confirm which of your personal data we process and why. If something changes for you or you find your personal data to be outdated or incomplete, you have the right to supplement and change personal data.

Right to Restrict Processing

You can exercise this right if you believe that we process your inaccurate data, if you believe that we are processing unlawfully but do not want to delete all your data, or if you have raised an objection against the processing. You can restrict the scope of personal data or purposes of processing. (For example, by unsubscribing from the newsletter, you restrict the purpose of processing for sending commercial messages.)

Right to Data Portability

If you would like to take your personal data and transfer it to someone else, we will proceed similarly to the exercise of the right of access - with the only difference that we will provide you with the information in a machine-readable form.

Right to Erasure (Right to be Forgotten)

Your other right is the right to erasure (right to be forgotten). We do not want to forget you, but if you wish that, you have that right. In such a case, we will delete all your personal data from our system and from the systems of all processors and backups. In some cases, we are bound by a legal obligation, for example, we must keep issued tax documents for the period specified by law. In this case, we will delete all such personal data that are not bound by another law.

We will inform you of the completion of the erasure via email.

Complaint to the Office for Personal Data Protection

If you feel that we are not handling your data in accordance with the law, you have the right to submit your complaint to the Office for Personal Data Protection at any time. We would appreciate it if you first inform us of this suspicion so that we can do something about it and rectify any possible errors.

Confidentiality

We assure you that our employees and collaborators, who will process your personal data, are obliged to maintain confidentiality about personal data and security measures whose disclosure would jeopardise the security of your personal data. This confidentiality also continues after the termination of contractual relationships with us. Without your consent, your personal data will not be disclosed to any other third party.

These principles of personal data processing are valid from 30 May 2018 and replace the previous Personal Data Protection.